Social media management

Social Media Management That Builds Trust & Brings Enquiries

DNJ IT plans, designs, publishes and manages your Facebook, Instagram, LinkedIn and TikTok pages, so your brand stays active, consistent and focused on real business results while you run your business.

Facebook • Instagram • LinkedIn • TikTok • YouTube

  • Content Planning
  • Post Design
  • Reels & Video
  • Community Management
  • Paid Boosting
  • Monthly Reporting
What's included

What Our Social Media Management Includes

Everything needed to run professional business pages, from planning and design to replies and reporting. We shape the exact mix and monthly volume around your goals and budget.

01

Social media strategy

Decide which platforms matter for your buyers, what to say, and how social supports your sales.

  • Audience & competitor review
  • Platform selection
  • Content pillars
  • Monthly goals
02

Content calendar

A clear monthly plan you approve in advance, built around your offers, seasons and events.

  • Monthly calendar
  • Campaign & festival dates
  • Post mix planning
  • Approval workflow
03

Post & carousel design

On-brand graphics and carousels that look professional in a busy feed, on every screen size.

  • Branded templates
  • Carousels & single posts
  • Story designs
  • Cover & profile graphics
04

Reels & short video

Short vertical videos plan-to-publish, because reels usually reach more new people than static posts.

  • Reel ideas & scripts
  • Editing & captions
  • Trending audio checks
  • Covers & thumbnails
05

Captions & copywriting

Clear, human captions in English or Bangla with a call to action that tells people what to do next.

  • Brand voice guide
  • Captions & hooks
  • Hashtag & keyword sets
  • CTA writing
06

Scheduling & publishing

Posts go out on time, at the hours your audience is active, without you logging in every day.

  • Meta Business Suite setup
  • Scheduled publishing
  • Best-time testing
  • Cross-platform sizing
07

Community & inbox management

Comments and messages get timely, polite replies, so potential customers are not left waiting.

  • Comment moderation
  • Inbox replies
  • FAQ reply templates
  • Lead hand-off to your team
08

Paid boosting & ads

Put budget behind the posts that already work, aimed at the right location and audience.

  • Boost strategy
  • Audience targeting
  • Meta Pixel checks
  • Spend tracking
09

Analytics & reporting

A plain-language monthly report on what worked, what did not, and what we will change next.

  • Reach & engagement
  • Follower quality
  • Messages & leads
  • Next-month plan
Platforms

The Right Platforms for Your Audience

You do not need to be everywhere. We focus your effort on the one to three platforms where your customers actually spend time and make decisions.

Ask which platforms fit you

Facebook

Local reach, community groups, events and Messenger enquiries. Still the largest platform in Bangladesh.

Posts · reels · offers

Instagram

Visual brands, products, food, fashion, beauty and anyone selling with photos and reels.

Reels · carousels · stories

LinkedIn

B2B services, recruitment, professional firms and founder-led thought leadership.

Articles · documents · posts

TikTok

Younger audiences, trends, behind-the-scenes and fast brand awareness.

Short video · trends

YouTube

How-to videos, reviews and long-form content that keeps being found in search.

Shorts · tutorials
Social media management vs. social media marketing vs. social ads
 Social media managementSocial media marketingSocial media ads
Main goalKeep your pages active, professional and responsiveGrow audience and demand with campaignsBuy targeted reach for leads or sales
Typical workCalendar, design, captions, publishing, repliesStrategy, campaign ideas, reels, collaborationsAudiences, creatives, budgets, tracking
Speed of resultsBuilds trust steadily month by monthWeeks to months, depends on contentFast, as soon as budget is live
Best forBusy owners who need consistent pagesBrands ready to grow their audienceOffers, launches and lead generation

Most clients combine management with light boosting. Need full campaigns? See social media marketing and Facebook & Instagram ads.

How it works

Social Media Management, Explained

What the service is, what we do every month, and how you will know it is working.

01

What Is Social Media Management?

Social media management is the ongoing work of running a business's social media accounts: planning content, creating posts and videos, publishing on a schedule, replying to comments and messages, and measuring results.

It is different from occasional posting. Management means someone owns your pages every week, keeps them consistent with your brand, and connects them to your business goals such as enquiries, bookings or store visits.

What we do

  • Monthly content planning
  • Design & video creation
  • Publishing on schedule
  • Comment & inbox care
  • Profile optimization
  • Monthly reporting

Who it is for

Business owners and small teams who know social media matters but cannot post and reply consistently themselves.

How we measure success

Posting consistency, reach among your target audience, engagement rate, response time and the messages or leads that start on social.

02

How We Create Your Content Each Month

Each month starts with a content calendar based on your offers, customer questions, seasonal dates and what performed well last month. You review and approve it before anything is designed.

We then design posts and carousels in your brand style, plan and edit reels, write captions with a clear call to action, and schedule everything in Meta Business Suite or the right publishing tool for each platform.

What we do

  • Content pillars & themes
  • Calendar approval
  • Graphic & carousel design
  • Reel planning & editing
  • Captions in English or Bangla
  • Scheduling across platforms

Who it is for

Brands that want a professional, recognisable feed without hiring an in-house designer and content writer.

How we measure success

Approval turnaround, on-time publishing, engagement per post type and which themes bring saves, shares and messages.

03

Community & Inbox Management

Community management means responding to comments, messages and reviews on your social pages quickly and in your brand voice, and passing genuine leads to your team.

On Facebook and Instagram, many customers message before they call. Slow or missing replies lose sales. We agree reply guidelines and FAQ answers with you, handle routine questions, and flag anything that needs your decision.

What we do

  • Comment moderation
  • Messenger & Instagram DM replies
  • FAQ & price-query templates
  • Negative comment handling
  • Lead hand-off
  • Review responses

Who it is for

Businesses that get regular comments and messages, such as restaurants, clinics, shops and service providers.

How we measure success

Average response time, unanswered messages, number of enquiries handed to your team and sentiment in comments.

04

How We Measure Social Media Results

We measure social media by business outcomes first and platform numbers second: enquiries, messages, website visits and sales supported by social, then reach, engagement and follower quality.

Every month you get a plain-language report from Meta Business Suite and the other platforms you use, explaining what worked, what did not, and what we will change. If light paid boosting is included, you see exactly where the budget went.

What we do

  • Reach & impressions
  • Engagement rate by post type
  • Follower growth & quality
  • Messages & leads
  • Website clicks
  • Boost spend & results

Who it is for

Anyone who wants to know whether social media is actually helping the business, not just collecting likes.

How we measure success

Month-on-month trends in the metrics above, compared against the goals agreed at the start.

Why DNJ IT

Why Businesses Choose DNJ IT for Social Media

01

Strategy First

Every calendar starts from your goals and your buyers, not from trending templates. Each post has a job: build trust, answer a question or drive an enquiry.

02

Data-Driven Decisions

We review what each post type achieves and shift the mix toward what brings messages and leads, not just likes.

03

Conversion-Focused Content

Clear calls to action, pinned offers and optimised bios make it easy for followers to message, call or visit your website.

04

Search Visibility

We apply social SEO and consistent brand details, so your profiles support your Google and AI search visibility too.

05

Creative + Performance

Design, copy and boosting sit in one team, led by a hands-on SEO specialist and social media manager who also designs in Canva.

06

Transparent Reporting

Plain-language monthly reports, and your pages and ad accounts always stay in your name and under your control.

Our process

How We Manage Your Social Media

A repeatable monthly cycle, so you always know what is coming and why.

Start Your Project
  1. 01

    Discover

    Learn your business, customers, offers and goals for social media.

  2. 02

    Audit

    Review your current pages, content, competitors and what your audience responds to.

  3. 03

    Strategize

    Choose platforms, content pillars, posting rhythm and success metrics.

  4. 04

    Create

    Design posts, edit reels and write captions, then send the calendar for approval.

  5. 05

    Publish & engage

    Schedule content, reply to comments and messages, and boost the best posts.

  6. 06

    Report & improve

    Share a monthly report and refine next month's plan based on results.

Reporting

Social Media Results You Can See

Likes alone do not pay the bills. Our monthly report focuses on whether social media is bringing the right people and real conversations to your business, using data straight from your own accounts.

Response time goes down as we manage your inbox; the other metrics are the ones we work to grow.

FAQ

Social Media Management FAQs

Common questions about how we manage your pages. Something else? Ask our team.

What is social media management?

Social media management is the ongoing work of running a business's social media accounts, including content planning, post and video creation, scheduling, replying to comments and messages, and reporting on results.

What does DNJ IT include in social media management?

Our service includes strategy, a monthly content calendar, post and carousel design, reels planning and editing, captions, scheduling, comment and inbox management, optional paid boosting, and a monthly performance report.

Which platforms do you manage?

We manage Facebook, Instagram, LinkedIn, TikTok and YouTube. We recommend focusing on the one to three platforms where your customers are most active rather than being everywhere.

How many posts will you publish each month?

The number of posts and reels depends on your goals and plan. We agree the monthly volume and mix with you before we start, and it is always shown in your content calendar.

Do I approve content before it is posted?

Yes. You receive the monthly content calendar and designs for approval before anything is published, and you can request changes.

Do you write captions in Bangla?

Yes. We can write captions in English, Bangla or a mix of both, depending on your audience.

Can you reply to comments and messages for us?

Yes. We reply to routine comments and messages using guidelines and FAQ answers agreed with you, and pass genuine leads or sensitive issues to your team.

What is the difference between social media management and social media marketing?

Social media management keeps your pages active, consistent and responsive. Social media marketing focuses on campaigns to grow your audience and demand. Many businesses use both together.

Is paid advertising included?

Light boosting of top-performing posts can be included. Full Facebook and Instagram ad campaigns with audiences, testing and conversion tracking are available as a separate service.

How long before we see results from social media management?

Consistency and professionalism improve immediately. Growth in reach, engagement and enquiries usually builds over two to three months as we learn what your audience responds to.

How do you measure success?

We track reach, engagement, follower quality, messages and leads, website clicks and response time, and explain the results in a plain-language monthly report.

Do you work with small businesses?

Yes. Many of our social media clients are small and local businesses in Bangladesh. We tailor the plan to your budget and grow it as results come in.

Ready for Social Pages That Work for You?

Get a free audit of your social media pages with clear recommendations on what to fix first.